Last Updated: 05 February 2026
Privacy Policy
This Privacy Policy describes how Georgetown KY Locksmith ("we," "us," or "our") collects, uses, and shares your personal information when you use our services, visit our website (georgetownkylocksmith.com, if applicable), or otherwise interact with us. At Georgetown KY Locksmith, we are committed to protecting your privacy and handling your personal information responsibly.
1. Information We Collect
Georgetown KY Locksmith collects various types of information to provide our locksmith services effectively and to improve your experience.
1.1 Information You Provide Directly To Us
When you contact Georgetown KY Locksmith for services, through our website, via phone, email, or in person, you may provide us with personal information, including: * Contact Information: Your name, residential or business address, email address, and phone number. * Service Details: Information related to the locksmith service you require, such as the type of lock, specific location where service is needed, details about your property (e.g., home, vehicle, commercial building), and access instructions. * Payment Information: If you make a payment directly to us, we may collect billing information such as credit card numbers or other payment details. Note that sensitive payment card data is typically processed by secure third-party payment processors. * Communication Content: Records of your communications with us, including inquiries, service requests, and feedback.
1.2 Information We Collect Automatically
When you visit our website, we may collect certain information automatically through cookies and other tracking technologies: * Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referring pages, pages visited, and the dates/times of your visits. * Device Information: Information about the device you use to access our website, such as device type, unique device identifiers, and mobile network information.
2. How We Use Your Information
Georgetown KY Locksmith uses the information we collect for the following purposes:
* To Provide Locksmith Services: To schedule, dispatch, and complete locksmith services requested by you, including emergency services, lock repairs, installations, key cutting, and security consultations. * To Communicate With You: To respond to your inquiries, provide service updates, send confirmations, deliver invoices, and communicate about your service requests. * For Billing and Payments: To process payments for services rendered and manage our financial records. * To Improve Our Services: To understand how our services are used, gather feedback, and enhance the quality and efficiency of our locksmith operations and website. * For Safety and Security: To verify identities, protect against fraudulent activities, and ensure the safety of our customers and staff. * For Legal Compliance: To comply with applicable laws, regulations, and legal processes. * For Marketing (with consent): To send you promotional materials, special offers, or updates about Georgetown KY Locksmith services that may be of interest to you, where you have provided consent.
3. How We Share Your Information
Georgetown KY Locksmith respects your privacy and does not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:
* With Service Providers: We may share information with third-party vendors and service providers who perform functions on our behalf, such as payment processing, website hosting, analytics, and professional services. These providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. * For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Georgetown KY Locksmith, (iii) prevent or investigate possible wrongdoing in connection with the services, or (iv) protect the personal safety of users of the services or the public. * Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information. * With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Third-Party Services
Georgetown KY Locksmith may use third-party services to support our operations:
* Google Analytics: We use Google Analytics to collect and analyze website usage data, helping us understand how visitors interact with our website. Google Analytics uses cookies to gather this information. You can learn more about Google's privacy practices at policies.google.com/privacy. * Payment Processors: When you make payments for our services, we use secure third-party payment processors (e.g., Stripe, Square, or similar services). Georgetown KY Locksmith does not directly store your full payment card details. Your payment information is securely transmitted to and processed by these third parties in accordance with their own privacy policies and industry security standards (like PCI DSS).
5. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your experience.
* What are Cookies? Cookies are small text files placed on your device by a web server when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners. * How We Use Cookies: We use cookies for various purposes, including: * Essential Cookies: Necessary for the website to function properly (e.g., maintaining user sessions). * Analytical/Performance Cookies: To collect information about how visitors use our website, helping us improve its performance and design (e.g., Google Analytics). * Managing Cookies: Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
6. Data Security
Georgetown KY Locksmith takes reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. We implement various security safeguards, including:
* Access Controls: Limiting access to your personal information to authorized employees, contractors, and agents who need to know that information to process it for us. * Secure Systems: Using secure servers and encryption technologies where appropriate (e.g., SSL for website data transmission). * Physical Security: Maintaining physical security measures at our premises to protect against unauthorized access to systems where data is stored.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
7. Data Retention
Georgetown KY Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements.
Generally, we retain data related to services performed for a period necessary to manage warranties, resolve disputes, maintain accurate business records, and comply with tax and other regulatory obligations. Once your information is no longer needed, we will securely dispose of it.
8. Your Privacy Rights
Depending on your state of residence within the United States, you may have specific privacy rights regarding your personal information under applicable state laws, such as the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). While Georgetown KY Locksmith primarily serves customers in Kentucky and may not be subject to all specific requirements of laws like CCPA/CPRA, we are committed to upholding good privacy practices.
Generally, these rights may include: * Right to Know: The right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the purposes for collecting it, and the categories of third parties with whom we share it. * Right to Correct/Rectify: The right to request that we correct inaccurate personal information that we maintain about you. * Right to Delete: The right to request the deletion of personal information we have collected from you, subject to certain exceptions. * Right to Opt-Out of Sale/Sharing: The right to opt-out of the "sale" or "sharing" of your personal information (as defined by certain state laws). As stated, Georgetown KY Locksmith does not sell your personal information. * Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact us using the contact information provided in Section 10 of this policy. We will verify your request and respond in accordance with applicable laws.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. Georgetown KY Locksmith does not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.
10. Changes to This Privacy Policy
Georgetown KY Locksmith may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact Georgetown KY Locksmith using the following details:
Business Name: Georgetown KY Locksmith Address: 108 Summer Ct, Georgetown, KY 40324, USA Email: info@georgetownkylocksmith.com
